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Apple Watch won’t pair with phone

I just got a new Apple Watch. When I try to pair it with my phone, it says that the Apple ID is incorrect. I tried re-setting the watch, but it’s still the same

iPhone 7 Plus, iOS 14

Posted on Dec 30, 2022 11:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2022 2:07 PM

Hi, and Welcome to the Apple (user-to-user) Community.


Re: Apple ID issue / Watch


If the new Apple Watch had a previous owner, it may not have been properly prepared for a new owner.

In that case, you would need to ask the previous owner to get it ready for you.

The watch may be still using their Apple ID. Apple support's article below may help:


What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else


If it is a brand new (no previous owner) Apple Watch:


You might want to check that you are signed in (to your phone) with the same Apple ID that you will use for the Watch: Sign in with your Apple ID - Apple Support


Also, your Apple Watch might require a software update on your iPhone before you can set up the watch


Apple Support's article below can guide you to update if needed and pair with your phone

Set up your Apple Watch - Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Dec 31, 2022 2:07 PM in response to Appleidissue22

Hi, and Welcome to the Apple (user-to-user) Community.


Re: Apple ID issue / Watch


If the new Apple Watch had a previous owner, it may not have been properly prepared for a new owner.

In that case, you would need to ask the previous owner to get it ready for you.

The watch may be still using their Apple ID. Apple support's article below may help:


What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else


If it is a brand new (no previous owner) Apple Watch:


You might want to check that you are signed in (to your phone) with the same Apple ID that you will use for the Watch: Sign in with your Apple ID - Apple Support


Also, your Apple Watch might require a software update on your iPhone before you can set up the watch


Apple Support's article below can guide you to update if needed and pair with your phone

Set up your Apple Watch - Apple Support


All the best :-)

Apple Watch won’t pair with phone

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