mail sync macbook to ios only in one direction

Greetings - I have a MacBook running Big Sur 11.6.8. All fine until I upgraded iOS devices to 16.2. I have 2 email accounts - one icloud, one Exchange/Outlook. The icloud account is working as before update - in other words, perfectly. For Exchange account, now mail only syncs in one direction. More specifically, a new email appears on both devices but if I read on MacBook, it doesn't show read on phone. If I read on phone, it does show read on Mac. If I delete on Mac, it doesn't delete on phone, etc. Mac email now shows Moving Messages that never change and these are messages I read, moved to Trash then deleted but that didn't sync actions with phone. How do I address this, please? Tried everything in my wheelhouse. Thank you!

MacBook Pro 15″

Posted on Dec 30, 2022 03:09 PM

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Posted on Dec 30, 2022 06:43 PM

Sorry but I'm unable to delete this. It was a Microsoft issue now resolved.

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mail sync macbook to ios only in one direction

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