iPhone Trade-In - UPS shows arrived

I traded in my iPhone 12 Pro Max for the new iPhone 14. According to Apple, we only have 2 weeks for them to receive. I've tracked my trade-in with UPS and it was delivered and signed for, but my Apple status reflects no trade-in received. I am approaching the 14 days. Should I be worried? Why does it show UPS delivered, but Apple shows no status?

Posted on Dec 30, 2022 11:09 AM

Top-ranking reply

Raicya

Level 10

209,865 points

Posted on Dec 30, 2022 12:12 PM

You need help and assistant from Apple directly, see -> Contact Apple for support and service

Contact Apple for support and service – Apple Support (UK)

Call 1-800-MY-APPLE

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iPhone Trade-In - UPS shows arrived

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