Time Machine stopped working with WD My Cloud NAS drives "could not be accessed (error 16)"
OK, so I know this was asked earlier in the year, but I am not sure a solution was ever found. My situation:
- I have two WD My Cloud Home NAS drives, both of which have successfully been used for Time Machine backups previously.
- On one MacBook Pro (running Monterey 12.6.2 (21G320)), I back up to a Local drive and one (1) of the My Cloud Network drives. This seems to work fine.
- On another MacBook Pro that my wife uses, (and which is running the same OS), I have previously alternated Time Machine between the two WD My Cloud NAS drives. This worked fine until roughly October~November when both drives suddenly refused to back up and deliver the error 16 noted, where the sparsebundle "could not be accessed". I tried reconnecting, reboothing both the drives and the network (we even had a power loss that assured everything was restarted a few times), but nothing will get the machine to back up again!
- Finally, on a third, spare, 2016 model MacBook Pro (still using the same OS), I used to back up to one of these same My Cloud Home network drives until some time last year, the backups stopped working! No idea why... but that was not as important as my wife's machine!
- In all cases, I CAN see all the NAS drives in the Finder. They load automatically when the machines are booted on the network. However, only one (1) of the Time Machine partitions from one NAS drive loads automatically to any of the machines!
- Note: When I open the drives using the Command-K (Connect to Server), the My Cloud devices connect using smb protocol. I can also "browse" to them from the same Connect to Server command... but I have NO idea whether they are connecting using SMB in the background (I don't know how to determine this.. sorry).
- Having made NO changes aside from the usual Apple and WD updates, I have no idea why the machine using the alternating NAS Time Machine backups refuses to function! My primary machine, which alternates between a Local drive and one of the NAS drives works fine!
Any thoughts, ideas, advice, or things to try are appreciated.
Thanks! And have a Happy New Year!
MacBook Pro 13″, macOS 12.6