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Dual SIM

Hello, I recently got a new work phone which is the iPhone 13 and it came with the dual sim so essentially, I have two numbers. My primary number was my original phone number. I can only receive calls that come to the secondary number. Anyone who calls my primary, it goes right to voicemail. I did all the checks I found online...no block callers, do not disturb is off. Any ideas on how I can get calls back to my primary number?

Posted on Dec 30, 2022 5:31 AM

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Posted on Dec 30, 2022 6:13 AM

Did you already check this article about setting up the dual function?

Using Dual SIM with an eSIM - Apple Support


Since you received a work phone, it might also be, that your company has to set it up, in case they restricted the access to the iPhone setup.

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Dual SIM

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