MacBook Pro M1 lags with external monitor Samsung M8
hello! I don't know what happens I can't find the refresh rate option on the screens (image attached) I have Ventura installed. My cursor is lagging bad. help!
MacBook Pro
hello! I don't know what happens I can't find the refresh rate option on the screens (image attached) I have Ventura installed. My cursor is lagging bad. help!
MacBook Pro
Hello justin_900, thanks for answering me, but it's like you didn't read my question at all, I'll try again: my macbook is not slow, it's when I connect my macbook to my samsung M8 monitor my pointer is slower, that's why googling I found that I could solve them with the refresh rate BUT I DON'T HAVE THE OPTION IN VENTURA (I attached an image to be more precise)
Hello justin_900, thanks for answering me, but it's like you didn't read my question at all, I'll try again: my macbook is not slow, it's when I connect my macbook to my samsung M8 monitor my pointer is slower, that's why googling I found that I could solve them with the refresh rate BUT I DON'T HAVE THE OPTION IN VENTURA (I attached an image to be more precise)
Hello Mott1986,
Welcome to Apple Support Communities!
We want to help make sure your software is working normally so your cursor is not lagging.
Use these steps first:
"If your Mac runs slowly
If you find your Mac is running slowly, there are a number of potential causes that you can check.
This Apple Support page has the full details: If your Mac runs slowly - Apple Support
We hope these steps can help isolate and resolve the issue so the Mac is performing normally again.
Cheers!
Hi Mott1986,
Let's continue with trying some other troubleshooting steps. Test this issue in another user account. This will tell us if it's a universal issue or related to just the one user account. To set this up, follow these steps:
1. On your Mac, choose Apple menu> System Settings, then click Users & Groups
in the sidebar. (You may need to scroll down.)
2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
3. Click the New Account pop-up menu, then choose a type of user.
• Administrator: An administrator can add and manage other users, install apps, and change settings. The new user you create when you first set up your Mac is an administrator. Your Mac can have multiple administrators. You can create new ones, and convert standard users to administrators. Don’t set up automatic login for an administrator. If you do, someone could simply restart your Mac and gain access with administrator privileges. To keep your Mac secure, don’t share administrator names and passwords.
• Standard: Standard users are set up by an administrator. Standard users can install apps and change their own settings, but can’t add other users or change other users’ settings.
• Sharing Only: Sharing-only users can access shared files remotely, but can’t log in to the computer or change settings. To give the user permission to access your shared files or screen, you may need to change options in File Sharing, Screen Sharing, or Remote Management settings. See Set up file sharing and Share the screen of another Mac.
For more information about the options for each type of user, click the Help button in the lower-left corner of the dialog.
4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
6. Click Create User.
7. Depending on the type of user you create, you can also do any of the following:
• For an administrator, select “Allow user to administer this computer.”
• Select “Allow user to reset password using Apple ID.” To use this option, the user must have set up iCloud on this Mac. However, this option isn’t available if is FileVaultis turned on and set to allow the user to reset their password at startup using their Apple ID.
• Use Sharing settings to specify whether the user can share your files and share your screen.
This information is from Add a user or group on Mac.
Take care.
hello 1ssmith
ok, I did that and nothing was resolved, what I don't understand is why I can't see the refresh rate option, is it a matter of Ventura or a matter that you don't allow elements from other ecosystems such as Samsung to coexist?
I attach two images, one that I found on the internet that at some point the refresh rate could be managed and what it shows me
Hi Mott1986,
Contacting Apple Support is the best path forward to resolve this issue. They will be best equipped to address this:
Contact - Official Apple Support
Cheers!
ok, Take care. Cheers!
MacBook Pro M1 lags with external monitor Samsung M8