You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Haven't got a return call from Apple support for my case

was still helping me to figure out the compass direction about my New Pro Max and we agreed to continue our talk at 12.30 Thai time. Now, it’s 13.00 and I havent received his call yet.


[Edited by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Dec 27, 2022 10:03 PM

Reply
2 replies

Dec 28, 2022 9:32 AM in response to sayamon256

"helping me to figure out the compass direction"


A user has a choice of using Magnetic north or True north.

Is this possibly the issue you are having?


If so, Go into your phone Settings (the gear icon), Scroll down the screen and click on Compass. In the next screen you will find a switch to activate "True North" instead of magnetic north.


Hopefully this will help you out ;-)

Haven't got a return call from Apple support for my case

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.