Not receiving notifications from Ring and Wyze cameras

I've tried just about everything and nothing gets the notification to work. I can see motion feed when I go to the apps but it doesn't alert me when someone is there.

iPhone 11 Pro Max, iOS 16

Posted on Dec 27, 2022 07:08 PM

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Dec 28, 2022 06:10 PM in response to traceyfromga

Hi traceyfromga,


Thanks for reaching out to Apple Support Communities.


It sounds like you’re having an issue with receiving notifications from your smart home accessories.


We’re happy to assist.


We recommend checking out the steps in the section titled "Turn on notifications for your accessories" from the article here: Get notifications for your smart home accessories


You can set up notifications for certain HomeKit and Matter accessories, like locks and sensors, to alert you when an accessory detects something. For example, if you have a sensor on a door, you can get a notification when it opens.

A Garage Door Home notification appears on iPhone Lock Screen 

If you want to see notifications for your HomeKit and Matter accessories on more than one device, turn on notifications on each device.

1) Open the Home app and tap or click the More button , then select Home Settings. If you have multiple homes, choose a home, then select Home Settings. 

2) Choose a type of accessory, like Sensors.

3) Select an accessory and turn on Activity Notifications.

Learn more about notifications on your iPhone or iPad.


The reason why we're recommending the steps above is because they directly address the issue you initially posted about: you're not receiving notifications from your Ring and Wyze cameras.


Please let us know the outcome after giving the above steps a try.


Cheers!

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Not receiving notifications from Ring and Wyze cameras

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