IMAP email issues iOS 16.1.1 and 16.2

wolfheating wrote:

Have done I can access mails via web portal no problems this is an apple issue

Doesn't matter if you can access through a web browser, the settings are different when using a 3 party software.

It is definitely not an ios 16 issue. Who is your mail provider?

wolfheating wrote:

Hi razmee .

my IT got to bottom of it

I have digital BT 1 gb internet in my home

I installed month ago

has something called BT web protect in it

that has scrambled emails so they won’t work in home but do when on mobile network all sorted now switched it off as on by default !!! Not good

Glad you got it sorted out.

wolfheating wrote:

Tried numerous ways to get business accounts working all failed IT provider blames apple for issues 16.2 does not have bugs removed either ???

Then contact your mail provider.

wolfheating wrote:

Kepler

i don't see anything related to email provider when I search Kepler.

Suggest you call them back and speak to someone higher up.

wolfheating wrote:

krystal hosting uk

And when you created a support ticket with them, what steps did they have you do?

Did you set up 2 factor authentication?