iOS 16.0.2 email

My 2.comcast email accounts (IMAP) stopped updating today. I chose one and deleted It and reinstalled it. Still not working. Checked all settings and still no luck. I can receive emails to that account on my Mac and iPad. Not my phone


iPad, iPadOS 15

Posted on Oct 5, 2022 07:46 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2022 10:02 AM

Salutations Ffgpedro, 


Here is an article with some steps to take if you’re unable to receive emails on your iOS device. If you can't receive email on your iPhone, iPad, or iPod touch


The first steps that article suggests, before going on with additional troubleshooting are: 


Before you begin
There are a few things to keep in mind and check:
• When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
• Make sure that your device is connected to the Internet.
Check with your email service provider to find out if there's a service outage.
• If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.


Thanks. 

1 reply
Question marked as Top-ranking reply

Oct 7, 2022 10:02 AM in response to Ffgpedro

Salutations Ffgpedro, 


Here is an article with some steps to take if you’re unable to receive emails on your iOS device. If you can't receive email on your iPhone, iPad, or iPod touch


The first steps that article suggests, before going on with additional troubleshooting are: 


Before you begin
There are a few things to keep in mind and check:
• When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
• Make sure that your device is connected to the Internet.
Check with your email service provider to find out if there's a service outage.
• If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.


Thanks. 

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iOS 16.0.2 email

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