Cancel Subscription on Child’s ipad

My daughter has an iPad and I use ask to buy. I allowed her to signup for a 30 day free trial of a reading app that it said we could cancel at any time. When I follow the instructions and go

to Settings > Apple ID > Subscriptions, we can’t do it because her Apple ID is grayed out. The subscription doesn’t show up on my phone. How do we cancel her subscription?

iPad (5th gen) Wi-Fi

Posted on Dec 26, 2022 07:43 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 07:54 PM

Update in case it helps others - I had to temporarily remove her content and privacy restrictions to make her Apple ID accessible in order to

cancel.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cancel Subscription on Child’s ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.