Upgraded to 14 Pro Max. Can't send or receive messages to Android phones at all now.
I bought new iPhone 14 Pro Maxes for my family for Christmas. We all transferred our data from our old phones on Christmas Eve. Now none of our phones can send or receive individual or group messages with certain recipients. It looks like they are all Android users. I've gone through all of the steps outlined here:
If you can't send or receive messages on your iPhone or iPad - Apple Support
I noticed that it says "Send as Text Message". That option isn't available when we tap the red exclamation point icon.
At this point I've spent a couple hours trying to resolve this. I'm disappointed that after spending the money to upgrade our phones that we're having such a fundamental problem.