transfer iphone 11 to 14
how do i transfer the eSIM (cellular data) from my old iphone 11 to my new iphone 14? it isnt working
iPhone 14, iOS 16
User profile for user:
green500
User level:
Community Specialist
Hello transferiphone14,
Welcome to Apple Support Communities.
Congratulations on your new iPhone. We are happy to help you transfer your eSIM to tour new iPhone.
Please try the steps here as they may resolve this: About eSIM on iPhone - Apple Support
"Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup
- On your new iPhone, go to Settings > Cellular > Add Cellular Plan.
- Choose a cellular plan to transfer from another device. If you don't see a list of numbers, tap Transfer From Another Device. This requires both devices to have iOS 16 or later.
- Check for instructions on your previous iPhone to confirm the transfer. To confirm, tap Transfer or, if asked for a verification code, enter the code that's displayed on your new iPhone.
- Wait for the cellular plan to activate on your new iPhone. Your previous SIM is deactivated when the cellular plan on your new iPhone activates.
- If a banner appears on your new iPhone that says Finish Setting Up Your Carrier's Cellular Plan, tap it. You will be redirected to your carrier's webpage to transfer your eSIM. If you need help, contact your carrier."
If no resolution, we recommend contacting your wireless carrier.
Let us know if you have further questions.
Take care.