Changing Movie Language after purchase

We bought White Lotus (on m’y partner’s account) last night. It does not seem to allow any language other than French! Have tried to follow the various instructions to change language but still only offers French. No alternatives, no subtitles. Cannot even re-purchase because we have already bought the series!!


Posted on Dec 21, 2022 12:36 PM

Reply
1 reply

Dec 21, 2022 5:53 PM in response to MACNABTOO

French

Is the account for Canada or France? HBO shows for sale on the iTunes Store Canada seem to always be supplied in a French version and English version. They’re different items in the Store. So be careful which one you select to buy.


The White Lotus, Season 1 (en) on iTunes - Apple (CA)

The White Lotus, Season 2 (en) on iTunes - Apple (CA)


The White Lotus, Saison 1 (VF) on iTunes - Apple (CA)

The White Lotus, Saison 2 (VF) on iTunes - Apple (CA)


For the French dubbed version, you may notice the the description is in French, and the word for season is translated in the title, and the abbreviation “VF” for Version Française added to the title on the Store.

The original audio version may sometimes have VO or VOST (Version Originale Sous-Titrée) in the title (in France).


➔ To correct this, you may want to request assistance from the iTunes Store staff. They may be able to help you undo the last purchase and get the wanted version.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Changing Movie Language after purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.