Hello. My brother had passed away few months ago and his phone is locked as we totally don’t know what is his passcode. Then, we tried to ‘Erase iphone’. but after we reset the phone, we have to deal with ‘Activation Lock’.

What should I do to disable the Activation Lock?

iPhone SE

Posted on Dec 21, 2022 07:08 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2022 08:29 AM

See the following Apple Support article for information on obtaining access: How to request access to a deceased family member's Apple account - Apple Support


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Hello. My brother had passed away few months ago and his phone is locked as we totally don’t know what is his passcode. Then, we tried to ‘Erase iphone’. but after we reset the phone, we have to deal with ‘Activation Lock’.

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