iMac will not connect to HP printer

Question

iMac will not connect to HP printer

How can I get my Imac to use wi-fi to connect to my HP printer?

I am using Mac OS Ventura 13.1. Printer is HP ENVY 6452e

I have followed instructions: Safari>File > Print, click the Printer pop-up menu, choose Nearby Printers or Printers & Scanners settings, then choose your printer

Spinning circle appears and then a window that says:

“An error occurred while trying to add the selected printer.”

The printer will print for my iPhone and my Windows computer, but not my imac. The printer use to work with my imac but quit about four days ago.

iMac

Posted on Dec 20, 2022 06:08 PM

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Answer 1

Top-ranking reply

Jan Hedlund

Level 7

24,163 points

Dec 21, 2022 02:20 PM in response to Don Cook Jackson Mo

Hi,

HP's basic instructions can be found here:

https://support.hp.com/us-en/printer-setup/hp-envy-6400e-all-in-one-printer-series/2100178605/model/2100187518

An HP ENVY Pro 6452 All-In-One Printer (Pro and without an e) is listed in About AirPrint - Apple Support. The e models usually need an HP Smart app (for Desktop or possibly iOS/iPadOS) for setup.

The printer and the Mac must be connected to the same network (Wi-Fi router). Check the Wi-Fi settings. If there is a problem for the Mac to recognise the printer, you could try the following procedure (in this order, with these waiting times): Power off the Wi-Fi router, the printer, the Mac, and all other connected devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.

iMac will not connect to HP printer

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