Folks can no longer hear me on my MacBook Pro over FaceTime or phone calls

All of a sudden others cannot hear me when I receive FaceTime or regular phone calls on my MacBook Pro. I can hear them but they can't hear me. On FaceTime they can see me but not hear me. What is the solution to this problem.

MacBook Pro

Posted on Dec 20, 2022 03:27 PM

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Question marked as Top-ranking reply

Posted on Dec 21, 2022 06:26 PM

Hi Jackgons,


If your voice is not being picked up, the first place to check will be the microphone settings for your Mac. Change the sound input settings on Mac outlines where these settings can be found, with an option to choose the macOS version you're using in the upper-left corner. The default input should be listed as "Internal Microphone" unless you use a microphone accessory with your Mac.


If that option doesn't appear, there may be a problem requiring further steps or service. Test in safe boot next using How to use safe mode on your Mac along with the subsequent steps depending on the results. If still not working, use Get Support to consult with Apple regarding possible service.


Regards.


1 reply
Question marked as Top-ranking reply

Dec 21, 2022 06:26 PM in response to Jackgons

Hi Jackgons,


If your voice is not being picked up, the first place to check will be the microphone settings for your Mac. Change the sound input settings on Mac outlines where these settings can be found, with an option to choose the macOS version you're using in the upper-left corner. The default input should be listed as "Internal Microphone" unless you use a microphone accessory with your Mac.


If that option doesn't appear, there may be a problem requiring further steps or service. Test in safe boot next using How to use safe mode on your Mac along with the subsequent steps depending on the results. If still not working, use Get Support to consult with Apple regarding possible service.


Regards.


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Folks can no longer hear me on my MacBook Pro over FaceTime or phone calls

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