Trouble receiving messages from android users on iPhone 14 Pro MAX

Ladycakes-1 wrote:

I am having trouble RECEIVING text messages from android users. It’s an intermittent problem. I’ve only had this phone a couple of weeks and I have called my carrier and apple and no one can seem to help me. I have done all the normal things and yet I’m still having this problem. One tech guy said it was because of the esim and other android users don’t have the same technology. However, they all get my messages, but, I don’t get their messages back on my iPhone. All last week I was getting the messages from the android users, and now all of the sudden I don’t get them again. I do not know what to do or what Avenue to take any help would be very useful!

[Re-Titled by Moderator]

SMS is a phone carrier feature, you need to work it out with yours.

Ladycakes-1 wrote:

Thank you…I have called them and no one can seem to figure it out. What exactly should I ask or say to get this resolved?

Let them know, that your not always getting text message, which is a service that you pay for through your plan. I would ask to speak to someone higher up.