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User profile for user: ImNotHere000
ImNotHere000 Author
User level: Level 1
4 points

Airpods won't connect/bluetooth not working

Every time I try and use my Airpod 2, it shows up on the list of battery percentages of devices and it pops up on my screen, but it doesn't connect when I check the list of connected bluetooth devices or when I listen to anything. I use an iPhone 11 and if I try and manually switching or connecting to the airpods, it can't connect. The only way I have managed to go around this is by forgetting the device and needing to restart it, which is a one time move, as next time I try connecting, the same problem occurs. When I tried connecting my headphones, it didn't even show up on the list of available devices so I think it is a problem with the bluetooth.

Any idea how to fix this?

iPhone 11, iOS 16

Posted on Dec 20, 2022 6:26 AM

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User profile for user: Chris_V89
Chris_V89
User level: Community Specialist

Dec 21, 2022 2:03 PM in response to ImNotHere000

Hey there ImNotHere000,


Thanks for reaching out to the Apple Support Communities. For the best steps that can help with troubleshooting issues with connecting your AirPods with your iPhone, check out this link here: If your AirPods won't connect - Apple Support


If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.


If still having issues after going through the steps above, do you by chance have another device you can connect your AirPods with and test the issue further? This can help to determine if we need to look into additional options from your AirPods, or troubleshoot your iPhone further.


Keep us updated on the results.


Take care!

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Airpods won't connect/bluetooth not working

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