App Limits not working anymore

Question

App Limits not working anymore

I have set up app limits for my son's iPhone, 30min a day for a selection of apps. This worked properly until last Friday. It correlated with the update of my iPhone to iOS 15.7.2. Since then, app limits are turned off automatically. Though I can set new app limits, they are deleted at a certain point in time. I cannot figure out why. I repeatedly set new app limits, but they got deleted for unknown reasons each time. I completely reset screen time - disabled and enabled it - for my son's iPhone, set a new screen time passcode, and configured it anew. No success. I have still the same problem. The app limits get deleted. Does anybody have the same problem? How can fix it?

iPhone SE

Posted on Dec 20, 2022 04:30 AM

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Answer 1

Feb 5, 2023 07:11 PM in response to ryane77

I have the same issue as stefangachter. I have reset my screen-time password, and this issue persists. For what it's worth, this issue started in mid-late December sometime.

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Answer 2

ryane77

Community Specialist

Dec 21, 2022 01:12 PM in response to stefangachter

G'day stefangachter,

We see you have a question about Screen Time and app limits. To make sure we're on the same page, you've set them successfully and they work, but then the app limits disappear entirely from the settings. Is that correct?

Creating a new Screen Time passcode was a good start. Since you're finding the issue persists after doing that and also re-configuring Screen Time entirely, we recommend contacting us directly so we can further look into this: Apple Support

Take care.

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App Limits not working anymore

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