hello good morning I have the iphone 13 pro and it says I don't have a sim card what can I do

hello good morning I have the iphone 13 pro and it says I don't have a sim card what can I do

Posted on Dec 19, 2022 07:21 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 07:25 AM

  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  5. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support.

Learn what to do if you see a SIM not supported alert.

1 reply
Question marked as Top-ranking reply

Dec 19, 2022 07:25 AM in response to Omarnovelo

  1. Make sure that you have an active plan with your wireless carrier. 
  2. Restart your iPhone or iPad.
  3. Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.
  4. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.
  5. Try using another SIM card. If you don't have one, go to your carrier's retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support.

Learn what to do if you see a SIM not supported alert.

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hello good morning I have the iphone 13 pro and it says I don't have a sim card what can I do

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