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User profile for user: landocarlesien
landocarlesien Author
User level: Level 1
11 points

Unable to turn on advanced data protection

I have an iPhone 12 Pro Max, iPad Pro 11 inch, and MacBook Air all updated to the appropriate iOS/MacOS versions with a recovery key and recovery contact set up, but I am unable to turn on advanced data protection. I get the following error after confirming my recovery contact, "Something went wrong - There was a problem turning on advanced data protection. try again later".


Has anyone experienced this and were you able to fix it?

iPhone 12 Pro Max, iOS 16

Posted on Dec 16, 2022 4:20 PM

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User profile for user: serval1
serval1
User level: Level 1
18 points

Posted on Dec 16, 2022 7:51 PM

I’m getting the same error. I have an iPhone 12 mini, a 2022 Apple Watch SE and I tried to update my PC in iCloud, but gave up on that. I removed the PC from iCloud and set up a recovery key, but I’m getting the error you reported.

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Unable to turn on advanced data protection

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