First, low quality image mode was turned off. I sent images from an event to a coworker via IMessage from my IPhone 14. The images were not originally taken from an IPhone, but from a sony camera.
On my end the images were clear and hi-res. I even downloaded what was sent and the messages were still clear.
On his end the images were compressed and delivered blurry. Any idea why this happened?
iPhone 14
Hello ChrisC6,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with how images are viewed on your friend's device. Have they tried restarting their iPhone? This simple step resolves a multitude of issues: Restart your iPhone
"How to restart your iPhone X, 11, 12, 13, or later
Press and hold either volume button and the side button until the power-off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."
If that doesn't resolve the issue, does your iPhone need updating to iOS 16.2? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch
Then update your iOS as outlined here: Update your iPhone or iPad
We hope this helps.
Cheers!
Does your friend have an iPhone? Did the message travel as iMessage (blue bubble) or MMS (green bubble)?
Photo Compression on IMessage
