Account Recovery Contact stuck at "pending" after accepting invite

Hi - I created 2 recovery contacts and they both accepted the invite. On their phones it shows as active to support me for account recovery. However, on my side it now says "pending" under their names and can't turn on advanced data protection. That "pending" status popped up after they accepted the invite, whereas before it was "invite pending".


Since they are stuck in "pending" I am unable to turn on Advanced Account Protection.

iPhone 14 Pro, iOS 16

Posted on Dec 16, 2022 09:21 AM

Reply
6 replies

Dec 18, 2022 07:31 PM in response to AppleMartini

Hello AppleMartini, 

Thank you for posting to the Apple Support Communities. 


Please be sure that your recovery contacts meet the requirements explained in the following Apple Support article: Set up an account recovery contact


Please also restart all devices involved and confirm that all devices have the latest updates installed


If you continue to notice an issue, please contact Apple Support for more help. 

Have a great day! 

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Account Recovery Contact stuck at "pending" after accepting invite

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