Need help to cancel the APP CoinSnap?

How do I cancel the APP CoinSnap I have tried on my phone and on computer?

Posted on Dec 15, 2022 08:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2022 08:31 AM

Hi sanerll,


If you're referring to a recurring payment or subscription, see options to cancel here:


"How to cancel a subscription on your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. The Subscriptions button in Settings on iPhone.
  5. Tap the subscription.
  6. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If you can't find the subscription that you want to cancel"


Cheers!

4 replies
Question marked as Top-ranking reply

Dec 18, 2022 08:31 AM in response to sanerll

Hi sanerll,


If you're referring to a recurring payment or subscription, see options to cancel here:


"How to cancel a subscription on your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. The Subscriptions button in Settings on iPhone.
  5. Tap the subscription.
  6. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If you can't find the subscription that you want to cancel"


Cheers!

Jan 12, 2023 03:43 AM in response to D-1868

Having same issue, no option to cancel 1 week free trial. Email I received states:

"Your subscription automatically renews until canceled."


Check here -> About CoinSnap Premium.

Payment will be charged to iTunes Account at confirmation of purchase

Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period

• The account will be charged for renewal within 24 hours prior to the end of the current period, and identify the cost of the renewal

• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable

Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase

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