My Apple ID is deactivated

Hi m_Sali,

The information you provide is a bit unclear because it points to two different issues. Providing the exact error message would help keep replies a bit shorter and more directed to the correct issue. ;-)

If you do mean deactivated, read this document --> How to deactivate your Apple ID account - Apple Support

- See the section about "Can I reactivate my account?"

If instead you mean it was disabled, select your situation from one of the cases below. What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.)

● If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. Click here --> If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support and read what you need to do.

● If a message says your Apple ID is locked or disabled "for security reasons", click here and read what to do --> If your Apple ID is locked or disabled - Apple Support If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - How to use account recovery when you can’t reset your Apple ID password - Apple Support

If you cannot resolve it yourself, try one of these contact methods:

- Contact Apple for help with Apple ID account security - Contact Apple for help with Apple ID account security - Apple Support

- Click here --> Choose your country or region - Official Apple Support Select your country, then a product.

- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - Contact Apple for support and service - Apple Support

● Apple may disable accounts for other reasons in accordance with the terms and conditions of various services ( Legal - Internet Services - Apple ). Use the contact methods I just provided in the previous section to ask Apple about that.

● If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond. Forward emails to: reportphishing@apple.com