I trying to help my mother get her Apple Watch Series 4 back on cause her apple
phone atm is not working but it keeps telling me this when I try to connect on my iPhone 12 Pro Max and I’ve reset the watch and tried connecting it but it still giving me that info which I have no idea so what am I suppose to do????
Trying to connect her Watch to your iPhone you seem to be connecting it as a family member and those are the minimum requirements.
So you have Watch Series 4 but what OS version is the Watch running? (on the Watch, Settings, General About) Series 4 will take OS9
If not on OS7 or later, did you erase the Watch first in Settings, General, Reset, Erase all content and settings) then try to pair again
Trying to connect her Watch to your iPhone you seem to be connecting it as a family member and those are the minimum requirements.
So you have Watch Series 4 but what OS version is the Watch running? (on the Watch, Settings, General About) Series 4 will take OS9
If not on OS7 or later, did you erase the Watch first in Settings, General, Reset, Erase all content and settings) then try to pair again
Setting up for a Family Member requires a GPS Cellular Apple Watch Series 4 or later that is running watchOS 7.0 or later.
