Switching accounts on apple music
Hi, a few days ago i opened my apple music app and it automatically changed it to my mothers account, how can i get my account and playlists back?
Question marked as
User profile for user:
genieen16
User level:
Community Specialist
Hello OmriAfik,
There are a few things you may want to look at to see if they affected your Apple Music app
Check under your iCloud Settings to make sure that your Apple ID is logged in here. Since it looks like you're on an iOS device, you can do this by doing the following
- Open Settings.
- Tap [your name]
- Verify the Apple ID listed is your Apple ID.
If your mothers Apple ID shows here, you may want to consider a few possible reasons:
- Did your mother help you with setting up this device or did she recently have access to your device to make any changes?
- Do you have a separate Apple ID, or do you share an Apple ID? Apple recommends each user have their own Apple ID, so in cases like this, if settings are changed to sync information, no information is lost.
- Are you guys part of a Family Sharing plan together?
If none of these options apply to you or your device, we recommend that you reach out to Apple directly so they can help you with further troubleshooting. You can reach out to them by clicking here: Apple Support or by calling the support number that is most local to your region: Contact Apple for support and service - Apple Support.
Best wishes!