Hi, I have signed up for Apple TV and have signed in on the App on the TV. I have signed in and linked to the TV with the code supplied but every time I try and sign in it doesnt recognise my subscription, just keeps saying start free trial, when I click on this it just says to confirm what my subscription is, which I do but then it still does not allow me to watch anything.
FireTVStickLite,
Hello Trickyt1965,
Welcome to Apple Support Communities! It sounds like you need help with Apple TV+. We completely understand why you'd reach out, and are happy to help.
It sounds like you've done some solid troubleshooting already to get your Apple TV+ subscription working. You could also try deleting the Apple TV app and reinstalling it. If that doesn't work, we recommend contacting Apple Support directly to look into the subscription issue
Take care.
Apple TV app wont recognise my subscription
