Ventura 13.0.1

My MacBook is using Ventura 13.0.1. My HP printer will no longer print in color when asked to via the computer. It will still print in color via my iPhone, so I can't believe it's the printer. Is there a setting I need to check that might have changed during the last upgrade? Thanks.

MacBook Air 13″, macOS 13.0

Posted on Dec 9, 2022 05:04 PM

Reply
3 replies

Dec 10, 2022 10:46 AM in response to sgjt

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ventura 13.0.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.