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New iPhone battery health is 74%

My battery health is 74 percent and it’s a new phone


[Re-Titled by Moderator]

iPhone X, iOS 16

Posted on Dec 9, 2022 7:02 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2022 7:14 AM

As Apple hasn't sold the iPhone X for four years, it can't be a new phone. It may still have been shrink wrapped when you bought it but that means it has been sitting on a shelf somewhere for years, the battery slowly degrading.


You can see about getting a new battery here:


Genius Bar Reservation and Apple Support Options - Apple

4 replies
Question marked as Top-ranking reply

Dec 9, 2022 7:14 AM in response to sulleman160

As Apple hasn't sold the iPhone X for four years, it can't be a new phone. It may still have been shrink wrapped when you bought it but that means it has been sitting on a shelf somewhere for years, the battery slowly degrading.


You can see about getting a new battery here:


Genius Bar Reservation and Apple Support Options - Apple

New iPhone battery health is 74%

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