factory reset

my sister give me an iPhone no idea what model is a small pink I guess is the 6 or 7 but she change from companie and the iPhone Ana (my sister) dont clear the device including pasword and I dont want to have access to her stuffs in this device How can I do a factory reset to erase everthing? I hope you can help us, thank you Mrs Toledo

Posted on Dec 8, 2022 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2022 11:09 AM

Have your sister do the following: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If she is not nearby, she can use the instructions in the "If you no longer have your iPhone or iPad" section of that support article.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

factory reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.