I bought an open box airpod max from best buy, when I went to sync it to my phone, it was automatically put in as "Thomas's Airpods Max." How can I confirm that it is no longer linked to another account and that person cannot find my location?
Hi sonjasintern, welcome to the Apple community
I hope you are doing well 🤗
Normally if you had a message at the time of connection, then the previous owner has access to the location of the AirPods, you must contact the previous owner or return them to the site where you bought them
If you try to set up an Apple device, AirTag, or Find My network item and see a message that it's connected to another Apple ID, the device or item needs to be removed from that Apple ID before you can connect it with a new Apple ID. The previous owner might have to follow these steps.
If the issue is not resolved, feel free to come back to us or contact Apple support for more information.
Apple support is available here: Apple Support
See you soon👋
Julio
open box airpod purchase, concerns about former ownership
