Will not charge
computer will not charge or turn on
MacBook Pro 13″, macOS 12.6
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
computer will not charge or turn on
MacBook Pro 13″, macOS 12.6
Check that the Electrical All Outlet actually has Power
Batteries are considered Consumable Products. Over time it will degrade to a point where it needs to be replaced. The usage is normal as the capacity will go up and down all the time and never stay always at 100%. Apple Batteries are rated for 1000 Full Battery Cycles and / or 80% Capacity before needing Evaluation or replacement.
For additional reading on Battery and Apple Computers this link may help. About battery health management in Mac notebooks and especially for the M1 / M2 and Big Sur & Monterey and Ventura If battery charging is paused or on hold on your Mac
Depending on the Age of the computer, some aspects from the above links, may or may not apply to your computer.
A feature introduced into Big Sur & Monterey and Ventura was to preserve the number of Full Battery Cycles - there was an Algorithm coded into the macOS. It is perfectly Normal for Big Sur , Monterey, Ventura to Pause / Suspend charging the battery beyond 80% and hold it at that level. One can nudge / over-ride this by clicking the Battery Icon on Desktop Top Bar and allow charging beyond 80%. From observations, it will Pause / Suspend again once reading 90%. Same procedure to over-ride and will charge to 100%
Apple Batteries are rated for 1000 Full Battery Cycles and / or 80% Capacity
How old of a Computer are we talking about ?
Exactly how many Full Battery cycles were on the Battery Before this issue occurred.
Then have a few suggestions ;
1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
2 - Have the computer evaluated by the Professionals who have the Special Hardware / Software and Expertise to diagnose the issue and offer possible solutions
Sorry the user is experiencing this issue.
Suggest reading from the link below and hopefully this may or may not resolve this computer issue
I tried all those things. It’s almost like the battery isn’t charged and I don’t know why….
The outlet is fine. It charged the day before yesterday. The battery was low and I plugged it in to charge and now it won’t turn on at all even plugged in to the outlet. :(
Will not charge