My monthly challenge is to complete a move streak of a certain number of days. Since the challenge started, I have completed a 4 day streak. A couple of days ago, the fitness app was showing my streak, but it disappeared yesterday. Now my streak shows up as zero days. I restarted both my phone and watch.
Apple Watch Series 5
Hi Puffin_time, We appreciate you reaching out to us.
We'd like to gather additional details that may help us be in a better position to assist you.
What is the exact number of Move streak days to earn the award?
Are you still able to complete the challenge with the remaining days of December?
In the meantime, please check for a software update and make sure that you are running the latest version of iOS and watchOS.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your devices can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Take care!
Thank you! All software is up to date and the streak is 17 days long. Yesterday my streak updated but today it shows as 0 again.
Hi Puffin_time,
From here, we'd recommend reaching out to Apple directly so that they can look into this with you further: Apple Support
They should be able to help you get this resolved.
Cheers.
Monthly challenge move streak not updating
