Cannot update iPad mini gen 5 to iOS 15.7.1
“Not connected to internet” cause iPadOS of 15.7.1 to fail but I am connected, arrrgh! iPad mini gen 5
iPad mini 5, iPadOS 15
“Not connected to internet” cause iPadOS of 15.7.1 to fail but I am connected, arrrgh! iPad mini gen 5
iPad mini 5, iPadOS 15
If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
Be aware that while an iPad may be capable of update, it may be too far behind the current version to be updated directly from iPad settings. In such circumstances you will likely need to use a computer to perform the update. You will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:
How to uninstall iOS beta software - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.
What iOS/iPadOS version is this iPad, currently, running? Your iOS/iPadOS version maybe too far behind in iOS/iPadOS versions.
What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?
All of that additional info can, also, be found in the Settings app, General settings panel, About.
Your iPad needs sufficient free internal data storage space. At the very least, 7-8 GBs or greater internal, free data storage space.
Is your iPad using a VPN? You need to, temporarily, disable the VPN.
Is your iPad running an iPadOS Beta version? You need to remove/uninstall the iPadOS Beta software before you will be able to install the Apple “officially” released version of an iPadOS upgrade/update.
Also, make sure your iPad is charged to, at least, 50%, or greater, before attempting the iPadOS upgrade/update.
Beta profiles are guaranteed to inhibit installation of production software. The profile must be removed before you can install (or re-install) a production version of iOS/iPadOS.
With the beta profile removed, you should have no further issues with availability and installation of compatible updates.
Yep,… there was an old beta profile hiding in the shadows. The error message was naf.
thanks for the help, I’m on 16.1.1. This level has a couple of useful new features. 😎
Cannot update iPad mini gen 5 to iOS 15.7.1