My iPhone 14 doesn't connect to my earphones but connects ok to my iPhone X any suggestions to fix this please

Can't connect my earphones to my new iPhone 14 but they connect fine to my iPhone X

iPhone 14

Posted on Dec 4, 2022 03:27 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 12:41 PM

Hello Strangerthings22,


To confirm, are you having issues with a Bluetooth earphones or wired earphones? If you're having issues with wired earphones, begin with the steps listed below. These steps are specific to resolving connection related issues with wired earphones and headphones. If you continue to have issues after the steps, you'll want to complete the remaining steps outlined in the following article.


  1. "Check for debris in the headphone port on your iPhone, iPad or iPod touch. 
  2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage. 
  3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry. 
  4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection."


If your headphones don't work with your iPhone, iPad, or iPod touch


If you're having issues with Bluetooth earphones, you'll want to begin with the following steps as they're specific to resolving connection related issues with Bluetooth accessories. If you continue to have issues after completing these steps, complete the remaining steps in the article below.


  1. "Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other.
  2. Turn your Bluetooth accessory off and back on again.
  3. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
  4. If there's an app that you use with the Bluetooth accessory, go to Settings > Privacy > Bluetooth on your iOS or iPadOS device, and make sure that you've turned on Bluetooth for the app."


If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch


Let us know how that goes!

1 reply
Question marked as Top-ranking reply

Dec 6, 2022 12:41 PM in response to Strangerthings22

Hello Strangerthings22,


To confirm, are you having issues with a Bluetooth earphones or wired earphones? If you're having issues with wired earphones, begin with the steps listed below. These steps are specific to resolving connection related issues with wired earphones and headphones. If you continue to have issues after the steps, you'll want to complete the remaining steps outlined in the following article.


  1. "Check for debris in the headphone port on your iPhone, iPad or iPod touch. 
  2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage. 
  3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry. 
  4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection."


If your headphones don't work with your iPhone, iPad, or iPod touch


If you're having issues with Bluetooth earphones, you'll want to begin with the following steps as they're specific to resolving connection related issues with Bluetooth accessories. If you continue to have issues after completing these steps, complete the remaining steps in the article below.


  1. "Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other.
  2. Turn your Bluetooth accessory off and back on again.
  3. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
  4. If there's an app that you use with the Bluetooth accessory, go to Settings > Privacy > Bluetooth on your iOS or iPadOS device, and make sure that you've turned on Bluetooth for the app."


If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch


Let us know how that goes!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 14 doesn't connect to my earphones but connects ok to my iPhone X any suggestions to fix this please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.