Family music

Hello my husband has Apple Music family but I have no access even if it says I have it my music doesn’t pop up how can we fix it


Posted on Dec 3, 2022 02:51 PM

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1 reply

Dec 6, 2022 10:10 AM in response to Tina_0713

Hello Tina_0713,


Welcome to Apple Support Communities. Which device model, and OS version are you using? What happens when you try to play music? Are you getting any errors or specific behavior? If so, please specify. Is this happening with any other family members?


Keep in mind that for sharing to take place, the Apple ID accounts for a Family Sharing group need to be located in the same country. 


Try to restart your device normally. Also, try to remove the Music app, and redownload it.


If the issue persists, we'd recommend reaching out to Apple Support to investigate this issue further. You can reach out to them using this link: Apple Support


We hope this information is useful. Kind regards.


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Family music

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