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corafanselow Author

Level 1

4 points

black and unresponsive iphone

I plugged my iPhone in for bed and when I went to look at it about 4 hours later It had gone completely black and will not turn on no matter what I do. It is completely unresponsive

iPhone XS Max, iOS 15

Posted on Nov 30, 2022 3:44 AM

Top-ranking reply

LD150

Level 10

91,341 points

Posted on Nov 30, 2022 3:49 AM

I would suspect the charger is not providing charge and the phone may be drained.

Check that first then go here

Phone frozen or will not turn on, logo Bootloop or Stuck on apple logo

Do this sequence which starts with Forced Restart then goes onto Recovery Mode.

Click here > If your iPhone won't turn on or is frozen – Apple Support (UK)

or watch this video which has the same actions

Click here > https://youtu.be/2CRilTPouRU?t=97

Try to use the Update option. There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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black and unresponsive iphone

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