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iPhone constantly “unlocking” Apple Watch but not unlocking it

Hi there,


I have an issue with my iPhone unlocking my Apple Watch when I unlock the phone. I get the notification every single time I open my phone, but my watch never actually unlocks. I also have unlock iPhone with Watch enabled, which works better than I’d like it to.


My iPhone is a 12 Pro on iOS 16.0, and my Watch is a SE on WatchOS 9.1.

iPhone 12 Pro

Posted on Nov 28, 2022 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 10:44 AM

Hello Juliet,


According to the following: About iOS 16 Updates - Apple Support You have some updates available for your iPhone. If you haven't yet, we'd recommend updating your iPhone to the newest supported version and then testing this further: Update your iPhone or iPad - Apple Support


Update your iPhone or iPad

Learn how to update your iPhone or iPad to the latest version of iOS or iPadOS.

You can update your iPhone or iPad to the latest version of iOS or iPadOS wirelessly.

If the update doesn't appear on your device, use your computer to update your device manually. Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.

The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If you get an alert when updating wirelessly

Learn what to do if you see an alert message while trying to update your device wirelessly.

Some software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.

If you need more space when updating wirelessly

If a message asks to temporarily remove apps because the software needs more space for the update, tap Continue to allow apps to be removed. After installation is complete, those apps are automatically reinstalled. If you tap Cancel instead, you can delete content manually from your device to add more space.


If you continue to have this issue, what does your Apple Watch display when you unlock your iPhone exactly? That will tell us more about what's going on. The more we can understand, the better we can assist.


Hoping this helps out, take care.

1 reply
Question marked as Top-ranking reply

Nov 30, 2022 10:44 AM in response to Juliet

Hello Juliet,


According to the following: About iOS 16 Updates - Apple Support You have some updates available for your iPhone. If you haven't yet, we'd recommend updating your iPhone to the newest supported version and then testing this further: Update your iPhone or iPad - Apple Support


Update your iPhone or iPad

Learn how to update your iPhone or iPad to the latest version of iOS or iPadOS.

You can update your iPhone or iPad to the latest version of iOS or iPadOS wirelessly.

If the update doesn't appear on your device, use your computer to update your device manually. Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.

Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.

The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If you get an alert when updating wirelessly

Learn what to do if you see an alert message while trying to update your device wirelessly.

Some software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.

If you need more space when updating wirelessly

If a message asks to temporarily remove apps because the software needs more space for the update, tap Continue to allow apps to be removed. After installation is complete, those apps are automatically reinstalled. If you tap Cancel instead, you can delete content manually from your device to add more space.


If you continue to have this issue, what does your Apple Watch display when you unlock your iPhone exactly? That will tell us more about what's going on. The more we can understand, the better we can assist.


Hoping this helps out, take care.

iPhone constantly “unlocking” Apple Watch but not unlocking it

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