I can send text messages to android users but my iPhone 14 plus is not receiving texts back.
I have tried everything and even contacted my carrier and they can't figure it out. We tried all the troubleshooting tips I found online and then some.
This only started happening on Friday 11/25 around 10 am. Before that, it all worked fine.
Does anyone else have this issue or has figured out a fix?
Hi beesharp2,
If you haven't done so yet, restart your iPhone. Although simple, this step can help correct some unexpected issues. iOS version 16.1.1 was recently released, so it's a good idea to make sure your iPhone is running the latest iOS version since this can help with overall performance: Apple security updates.
Since this is related to SMS messages, which is a carrier feature, check for and install any carrier settings updates as well: Manually update your carrier settings on your iPhone or iPad
1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.
If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.
Best regards.
Hi beesharp2,
If you haven't done so yet, restart your iPhone. Although simple, this step can help correct some unexpected issues. iOS version 16.1.1 was recently released, so it's a good idea to make sure your iPhone is running the latest iOS version since this can help with overall performance: Apple security updates.
Since this is related to SMS messages, which is a carrier feature, check for and install any carrier settings updates as well: Manually update your carrier settings on your iPhone or iPad
1. Make sure that your device is connected to Wi-Fi or a cellular network.
2. Tap Settings > General > About.
3. Follow the onscreen instructions to install your carrier update.
If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.
Best regards.
iPhone 14 plus is not receiving android text messages even when it did before?.
