How to permanently disable the home control under access when locked?

Each time I go in and turn off the home control option. I go back in shortly after and it’s always turned back on. I want to know if there is a permanent way to remove it or disable it?

Posted on Nov 26, 2022 03:59 PM

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1 reply

Nov 28, 2022 04:05 PM in response to shonna225

Hello shonna225,


Let's use the steps below to make sure that your iPhone is all up to date:


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


You can also find those steps in this resource: Update your iPhone or iPad - Apple Support


If your iPhone is all up to date, let's restart using the steps from this resource: Restart your iPhone - Apple Support


Updating and restarting can sometimes help address odd behaviors.


Should that still persist you'll want to reach out to Apple Support so they can look into this further: Contact - Official Apple Support


Take care.

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How to permanently disable the home control under access when locked?

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