IOS 16.1.1 Mail app issues

Anyone else experiencing disappearing emails using Mail app since updating to IOS 16.1.1?


After composing a new email and hitting send, the email disappears from the Mail app (does not appear in Sent Items, Drafts, Outbox, or any other folder) and the recipient does not receive the email.

iPhone 13 Pro

Posted on Nov 25, 2022 07:37 AM

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12 replies

Nov 27, 2022 07:54 AM in response to simon330

Hi simon330,


Since your emails are not going through when you send them, we recommend that you try the steps here: If you can’t send email on your iPhone, iPad, or iPod touch

To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.


1) Check the Outbox for unsent email

2) Check your email address and password

3) Remove your email account and set it up again


The reason why we are recommending the steps above is because they will show you what to do if you can’t send emails from the Mail app on your iPhone.


If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there.


Thanks for using the Apple Support Communities.


Cheers!

Dec 10, 2022 12:58 PM in response to AppleDiscussion0

I’ve just updated to 16.1.1 and also having weird and inconsistent problems with mail on iPad. How do you disable this new “unsend mail” feature? Will try it. Also, I’ve noticed there’s a 16.1.2 now available on iPhone (but not noted on iPad software update status it seems). I wonder whether that might have a patch for mail problems in 16.1.1?

Dec 12, 2022 08:40 AM in response to r0dde

I have the same issue with emails being “lost” when sent. They are not in the sent file. They are not in the outbox. Not in junk and not in trash. They simply make the swoosh sound I have programmed and disappear. I know they are not being sent because I’ve copied myself to a different email address and they do not arrive. S I have to completely compose the email and send it again. Sometimes it goes and sometimes it doesn’t.

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IOS 16.1.1 Mail app issues

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