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Good morning , I submitted a request on 11/be 11 regarding a refund of my subscription, the appel store confirmed that my money was "refunded" and the subscription value was not transferred. I want to know when my money will be refunded?
[Edited by Moderator]
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple -> Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
⤵️
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
Keep in mind -> 30 days you should read as 30 business days.
❗️ Never post a screenshot with your personal information, such as Apple ID.
The host will delete your screenshot.
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple -> Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
⤵️
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
Keep in mind -> 30 days you should read as 30 business days.
❗️ Never post a screenshot with your personal information, such as Apple ID.
The host will delete your screenshot.
Apple Store confirmed that my money was refunded but the value wasn't transferred
