Names disappeared from phone contacts favorites

Favorites list in iphone contacts suddenly appears with phone numbers only, no names. At the same time, the contact card associated with each favorites phone number has disappeared from my contacts list. How could that happen?


I tried restoring from an icloud backup 2 days ago, but that did not change anything.

iPhone 12

Posted on Nov 24, 2022 02:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2022 01:49 PM

Hello mottsoman,


Thank you for reaching out in Apple Support Communities. If the contacts are stored in iCloud, let's temporarily turn off Contacts and then turn the feature back on. From there, let's see if the names of your contacts re-appear. To access Contacts in iCloud, please go to Settings > Contacts > iCloud > iCloud > Show All > Contacts. Performing this step may help and we look forward to hearing back from you with an update.


Best regards.

1 reply
Question marked as Top-ranking reply

Nov 26, 2022 01:49 PM in response to mottsoman

Hello mottsoman,


Thank you for reaching out in Apple Support Communities. If the contacts are stored in iCloud, let's temporarily turn off Contacts and then turn the feature back on. From there, let's see if the names of your contacts re-appear. To access Contacts in iCloud, please go to Settings > Contacts > iCloud > iCloud > Show All > Contacts. Performing this step may help and we look forward to hearing back from you with an update.


Best regards.

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Names disappeared from phone contacts favorites

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