Blue dot remains after I open message

I have iOS 16.1.1 and ever since I updated, the blue “new message” dot will sometimes remain next to a text even after I open it. I’ll get a new message, open/read it, go back to my list of conversations and the blue dot will still be there suggesting I have an unread message but I don’t.

iPhone 13 Pro, iOS 16

Posted on Nov 24, 2022 04:20 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2022 07:30 AM

Hello, Mkoch10,


Thanks for using Apple Support Communities, it's great to have you here.


For this particular issue, we want to recommend that you get in touch with Apple directly. This will allow you to work one on one with an advisor, if available in your region, where they can get some more information and see what might be causing this to happen. You can start by reaching out here: Apple Support


We hope that this information is helpful.


​Have a great day!

1 reply
Question marked as Top-ranking reply

Nov 26, 2022 07:30 AM in response to Mkoch10

Hello, Mkoch10,


Thanks for using Apple Support Communities, it's great to have you here.


For this particular issue, we want to recommend that you get in touch with Apple directly. This will allow you to work one on one with an advisor, if available in your region, where they can get some more information and see what might be causing this to happen. You can start by reaching out here: Apple Support


We hope that this information is helpful.


​Have a great day!

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Blue dot remains after I open message

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