How do I remove a Grey box with a light grey arrow on my iPhone screen

Grey box with a light grey arrow on my iPhone screen and I can move it around and if I click on it it expands and I can move it around and if I click on it it expands and I get a hand with the index finger in the air a white arrow in the middle and a 1 1/2 on the right side.


How do I get rid of it?



Posted on Nov 23, 2022 10:34 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2022 05:41 PM

Hello Kobca,


Welcome to Apple Support Communities. It looks like AssistiveTouch feature is enabled on your iPhone. You can turn this feature off using one of these three methods:


  • Go to Settings > Accessibility > Touch > AssistiveTouch, then turn off AssistiveTouch
  • Use "Hey Siri" to say, “Turn off AssistiveTouch”
  • Go to Settings > Accessibility > Accessibility Shortcut, then turn off AssistiveTouch



For more information about this feature, check this out:


Use AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support



We hope this information is useful. Kind regards.


1 reply
Question marked as Top-ranking reply

Nov 24, 2022 05:41 PM in response to Kobca

Hello Kobca,


Welcome to Apple Support Communities. It looks like AssistiveTouch feature is enabled on your iPhone. You can turn this feature off using one of these three methods:


  • Go to Settings > Accessibility > Touch > AssistiveTouch, then turn off AssistiveTouch
  • Use "Hey Siri" to say, “Turn off AssistiveTouch”
  • Go to Settings > Accessibility > Accessibility Shortcut, then turn off AssistiveTouch



For more information about this feature, check this out:


Use AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support



We hope this information is useful. Kind regards.


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How do I remove a Grey box with a light grey arrow on my iPhone screen

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