Continuity Markup not working correctly

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Level 1

4 points

Continuity Markup not working correctly

I'm trying to annotate a file on my iPad Pro M2 using my Apple Pencil while reading from the same file on my iMac M1. I'm then using Continuity Markup, as described in this page (Use iPad or iPhone to sketch in or mark up Mac documents - Apple Support). However, when I get to Step 2 of the directions for Continuity Markup, I simply do not have that annotate button. Instead, I have this:

On the other side, I can correctly annotate the same file when I start from preview or directly from an attachment in email message.

Why is Continuity not working correctly?

iMac 24″, macOS 13.0

Posted on Nov 23, 2022 09:36 AM

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Answer 1

Top-ranking reply

Eric_G1

Community Specialist

Nov 24, 2022 05:09 PM in response to filippo285

Hello filippo285,

After locating the file on the Mac you wish to use with Continuity Markup, you'll want to try either of the following:

• Select the document, then press Space bar to open a preview window. Click the markup button at the top of the window.

• Or Control-click the document, then choose Quick Actions > Markup from the shortcut menu.

Use iPad or iPhone to sketch in or mark up Mac documents - Apple Support

If neither of those is working, be sure to check that the devices are meeting the following requirements:

•Your Mac and iPad or iPhone have Wi-Fi and Bluetooth turned on.

•Your Mac and iPad or iPhone are signed in to iCloud with the same Apple ID using two-factor authentication.

Cheers.

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Answer 2

filippo285 Author

Level 1

4 points

Nov 24, 2022 11:54 PM in response to Eric_G1

Dear Eric,

As I wrote in my message, from preview (window) and from email attachment it works properly. No way starting from Preview (app). I confirm that both Mac and iPad have wi-fi and bluetooth turned on and same iCloud account signed in. 2FA is turned on in Apple ID settings.

No ideas!

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Answer 3

mingoslkd

Community Specialist

Nov 25, 2022 08:47 AM in response to filippo285

Hi filippo285,

Thanks for trying doing the troubleshooting, and letting the community know the steps you've done.

The next best step is to contact Apple Support, so they can look into this issue further.

Apple Support

Thank you!

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Continuity Markup not working correctly

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