Black screen

Thanks for reaching out 222Bruno222,

It sounds like your iPhone isn't turning on and is stuck at a black screen. We can help.

A great place to start is by following these steps If your iPhone won't turn on or is frozen:

If your screen is black or frozen

On your iPhone X

1. Press and quickly release the volume up button.

2. Press and quickly release the volume down button.

3. Press and hold the side button until you see the Apple logo.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.

5. If your phone still doesn't turn on, contact Apple Support.

Hope that helps.

Take care.