Animoji/Memoji is missing

Hi lakia129,

Thank you for participating in the Apple Support Communities. If you're missing the Memoji app, you add it back to the app drawer. This article explains more about this: Use iMessage apps on your iPhone, iPad, and iPod touch

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Manage iMessage apps

You can add apps to your Favorites so you have quick access to them in the app drawer. You can also reorder apps in the app drawer, remove the ones you don’t want, and more. Here’s how:

1. From the app drawer, swipe left and tap the More button .
2. Tap Edit in the upper-left corner to do the following:

• To add an app to your Favorites, tap the Add button .
• To remove an app from Favorites, tap the Remove button , then tap Remove from Favorites.
• To reorder apps in the app drawer, touch and hold the gray lines , then move the apps in the order that you want.
• To hide an app, turn it off.

3. Tap Done.

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Take care.

Hey lakia129,

Understood. Let's continue to look into this together. To confirm, are you able to follow these steps from Use Memoji on your iPhone or iPad Pro to create a Memoji?

How to create your Memoji

1. Open Messages and tap the Compose button  to start a new message. Or go to an existing conversation.

2. Tap the Memoji button , then swipe right and tap the New Memoji  button.

3. Customize the features of your memoji — like skin tone, hairstyle, eyes, and more.

4. Tap Done.

If so and this continues, then let's ensure your iPhone is fully updated next. This installs feature improvements and bug fixes that can resolve issues like this. This walks you through how to back up and update: Update your iPhone or iPad

Cheers!